Privacy Policy

Privacy Policy

Your Privacy Matters to Us

Last Updated: October 26, 2025

1. Introduction

Welcome to EatFish ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number)
• Delivery address and billing information
• Account credentials
• Payment information
• Business information (for fishermen and store partners)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our website and services
• Send you marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations
• Connect fishermen with stores and customers

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business
• Business Partners: Fishermen and stores on our platform (limited to necessary information)
• Payment Processors: To process your transactions securely
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though this may affect website functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: privacy@eatfish.co.in
• Phone: +91 8940572747
• Address: No.77, 2nd Flr, Geetha Apts, 12th St, G Blk, Annanagar, Anna Nagar East, Chennai, Tamil Nadu, India, 600102